Shipping Policy

Thank you for shopping with Track Culture. This policy explains how we process, ship, and deliver your order.

Where We Ship

We currently ship to addresses within the United States only. Orders to addresses outside the United States cannot be placed at this time.

Processing Time

Orders are typically processed within 1–2 business days of purchase. During sale periods or high-demand launches, processing may take slightly longer.

Shipping Time

Once dispatched, most orders arrive within 7–20 business days depending on your location and the specific product ordered. Some items ship from our fulfillment partners, so delivery windows can vary by product — estimated delivery timeframes are shown at checkout.

Tracking

Every order ships with tracking. You'll receive a confirmation email with tracking information as soon as your order is on its way.

Shipping Costs

Standard shipping is $11.00 USD. Orders of $50.00 USD or more ship free. All prices and shipping charges are in US dollars (USD).

Import Duties and Taxes

Your order may ship from outside the United States, so import duties, taxes, and customs fees may apply. These charges are set by customs authorities, are not included in the item price or shipping cost, and are the customer's responsibility. We do not control them and cannot predict the amount.

Delays

Occasionally, factors outside our control (customs processing, carrier delays, high order volume) can affect delivery times. We appreciate your patience and are always happy to help track down a delayed order.

Contact Us

Questions about your shipment? Email us at trackcultureinfo@gmail.com and we'll be glad to help.